Frequently Asked Questions for Zoom (FAQs)

Browse through the following FAQs or select a category to jump to the appropriate group of questions:

How to ...

How to get started

How to customize the layout and appearance of the search template

How to configure or optimize Zoom

How to setup images, thumbnails and icons with Zoom


Foreign language support

See our foreign language support page for more information.

File format issues

Indexing PDF documents

Indexing DOC documents

Indexing XLS spreadsheets

Indexing PPT presentations

Does Zoom... ?

Troubleshooting problems

General usage issues

Dreamweaver Extension issues

Indexer errors and crash issues

For troubleshooting plugin related indexing messages, see the FAQ section for plugins.

PHP related issues

ASP related issues

ASP.NET related issues

CGI related issues

Javascript related issues

Sales & License key related questions